Hi Everyone,
As Calvin mentioned in the new Code of Honor announcement, I'm re-doing the FAQ/Help section. The main goal for this project is to simplify both the format and verbiage to make it more reader-friendly. This is also a chance to suggest any additions to the FAQ.
I wanted to open this up to the Community and get everyone's feedback - What are some of the things you see people getting confused about? Are there questions you can't find answers for? What information would you have liked to have had available/explained when you first got here?
What I envision is having a straight-forward list of main questions/links at the top of the page and when you click a question it takes you to the answer listed below.
Some answers will have multiple parts (ex: How Do I Use The Search Function --> search by tag, search by full text, user search). My intention is to minimize the number of main questions/links (so users aren't overwhelmed by a huge list). However, the "sub-question/answers" should be sub-categories of and directly related to the main question.
I also was thinking about having a few basic headers to group major topics (ex: How Do I Use This Site, Reporting Abuse).
Below is a rough draft. I simply re-arranged the current FAQ and made some minor edits. Feel free to make any suggestions - particularly on how it's organized (should there be more/less headers, can some questions be combined, should some questions be broken up, the order of the questions, etc.) and the wording of the questions and answers (anything to make them more concise and informative is helpful).
Tedd Riggs has kindly offered to help me with this and brought up the idea of having a short glossary for commonly used terms on Newsvine. Please list any terms you think should be included. Tedd has also mentioned some tutorials that Newsvine Members have previously written. If you have one or know of one that you think would be useful, let me know.
Again, this is just in its beginning stages. I wanted to get users' input since this document is ultimately intended to help you and your fellow Viners. I know this may be a lot to take on, so if you just want to focus on editing one section, that's great too!
What is Newsvine and what makes it different from other news sites?
HOW DO I USE THIS SITE
Wire vs. vine
Each user has a column
Voting/ranking
What is the Greenhouse (new users)?
What are tags?
How do I use the search function?
How do I use the Conversation Tracker?
How do I customize my column?
Write Article
Seed Link
How much text can I borrow from an article I am seeding to Newsvine?
What is my "Watchlist" and how do I use it?
What Is "Vineacity", and how do I improve mine?
How do I become friends with another Newsvine user?
If I have a lot of friends who are good writers, how can I give them all Newsvine accounts?
Groups
Can I change my domain name or display name?
Does Newsvine offer local or regionalized news as well?
Do you offer RSS feeds or javascript feeds?
Can I use Newsvine logos and buttons to direct my readers to my Newsvine column?
Who owns the content I produce on Newsvine, both through seeding and writing articles?
How do I get paid?
REPORTING ABUSE
What is the Code of Honor?
I see an item on the site that should be removed because it is false or otherwise inappropriate. What can I do?
Can I get into trouble for submitting false abuse reports?
OTHER QUESTIONS
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What is Newsvine and what makes it different from other news sites?
Newsvine is a giant collection of news from all over the world, contributed and controlled entirely by Newsvine users like yourself. Whether it comes from the Associated Press, The New York Times, or the BBC, you'll see it here. Newsvine employs no editors because you decide what appears here. When you read a story you like, leave a comment on it or click the "vote" button above the headline and your input is automatically calculated into the story's popularity score. What you see on the Newsvine front page every day is a direct reflection of the community's actions on the site.
Newsvine believes in citizen journalism. There are many writers with good stories to tell and informative points of views who don't have an official journalism background. Newsvine is a platform for people to publish their own work.
HOW DO I USE THIS SITE
Wire vs. Vine
"The Wire" is a continuously updated stream of articles from The Associated Press and ESPN. Articles coming in from these sources are posted to Newsvine within seconds.
"The Vine" is a stream of content submitted by members of the Newsvine community. This includes both original articles written by Newsvine members and "seeded links" which are pointers to other interesting articles from around the web.
Each user has a column
Like a newspaper column, your Newsvine column is a place to write about or point to (seed) anything you consider newsworthy. It could be an eyewitness account of a news event you observed or just an editorial piece about something that happened to be in the news that day.
The only requirements are that it does not violate theCode of Honorand would be considered "newsworthy" by a reasonable person.
Also, please classify your content correctly by selecting "News Event", "News Opinion", or "Other" when submitting content.
To get to your column from anywhere on the site, just click the "home" icon on the far left of the navigation menu.
Voting/ranking
What is "voting" and how do I do it?
One of the many ways Newsvine ranks content is by keeping track of how many people vote for different articles, seeds, and comments around the site.If you see an article that is interesting or important to you, simply click the little green upward-facing arrow with the number next to it in the "article toolbar" located above the title. You can also vote up particularly insightful comments on an article.
How do articles move to the tops of pages and when do they fall off?
Newsvine uses a sophisticated algorithm that takes into account the number of votes an article gets, how many people read the article, the freshness of the news, and several other factors to determine its relative ranking.
Can I also "vote stuff down"?
No. If you don't like an article or a comment, simply don't vote for it.
If you see an article or comment that is inappropriate in any way, please click the "!" icon in the article toolbar to report it.
What is the Greenhouse (new users)?
The Greenhouse is a section where new users are featured. If you've recently registered for Newsvine, the content you produce (articles and seeded links) will likely appear in The Greenhouse. Users in the Greenhouse are able to comment around The Vine, but have limited user capabilities (i.e. ability to post links in comments, upload images on articles). Once you've posted good content and receive enough votes and comments, you will be "let out" of the Greenhouse and have full user capabilities. We appreciate your patience and understanding. The Greenhouse helps enormously with keeping spammers out.
If you feel you deserve to be let out of the Greenhouse early, simply send us an email {link}
What are tags?
Tags are keywords or keyphrases used to describe articles such as: "new-york, news, alex-rodriguez, contract, baseball, mlb". Users can search for articles with certain tags. Similarly, if you're writing or seeding a story, give it relevant tags so that people can easily find it.
How do I use the search function?
There are three ways to search on Newsvine:
1. Search by Tag: Just type in the word or phrase (phrases are connected by dashes) you're searching for in the search box and click "Go". Separate terms or groups of terms with a comma to search for items involving several tags. For instance, "tiger-woods, us-open, golf" will give you all articles having to do with all three of those tags.
Alternatively, you can always go directly to a tag page from anywhere on the web by typing in "www.newsvine.com/anything" (where 'anything' is replaced by what you're looking for).
2. Search by Full Text: This works similarly to a search engine (e.g., Google); This search returns results matching your search parameters to text displayed within articles and seeds within Newsvine, excluding comment threads and the content of articles linked to by seeds.
3. User Search: Type in a person's display name or domain name, in whole or in part, to find a Newsvine user.
How do I use the Conversation Tracker?
The Conversation Tracker provides you an easy way to keep track of discussions in comment threads. When a new comment is left on an item you are tracking, you will see the number of such comments in the Conversation Tracker (located in the green boxes in the upper-left hand corner).
There are three types of notifications you'll receive in the Conversation Tracker:
1. Comments left by others on content in your column (top box).
2. Comments left on conversations you've commented on elsewhere around Newsvine (middle box).
3. Comments left by your Friends (bottom box).
What items are included in my conversation tracker?
Items in your own column and items you comment on are automatically added to the Conversation Tracker.
How can I add an item to my conversation tracker?
You can add an item without commenting by clicking the "Track" button underneath the comment text box.
How do I clear items from my conversation tracker?
You can clear new items in your conversation tracker by clicking the "x" to the right of a specific article, or you can remove items (and not be further notified of any new comments) by clicking the "stop" icon.
When you get a new Friend, you automatically track their comments. To clear them from your conversation tracker, click the "Friends" button in the black navigation bar and uncheck the "track comments" box next to their name.
How do I customize my column?
Click the "Customize My Column" button in the black navigation bar towards the top of the page. From there, you can choose to show or hide different modules, rearrange the placement of these modules and fill out information about yourself.
The more other Newsvine users know about you, the more likely they are to send you a Friend Request or comment on your column.
What are "Comments & Feedback" for?
Users can leave each other comments and feedback on their columns. This can range from such things as stating the reasons why you like their contributions, to asking them a question on a topic you think they're knowledgeable about, or even just saying hello to a friend. Please keep in mind that the author of that column approves all comments prior to them being posted to the public.
Write Article
This button should be used for anything you have written yourself. If you have an article from your personal blog that you would like to post on Newsvine, use this button to publish it in its entirety.
Click the "Write Article" button. On this screen, enter a headline, your article text, upload some photos if you'd like, and then enter some tags (keywords) so that people can easily find your article. (If you want to leave your work in draft form, just click "Save" and move on to other things. You can save as many drafts as you want.) To publish your article, click the "Published" button above the headline field, and then click the "Save" button. This will publish your article immediately.
How do I create a poll?
A good way to get readers involved in an article is to include a poll.
Click the "Create Poll" button underneath the text field when you're editing an article. After choosing a poll question and the possible answers, click "Preview Poll". Confirm this is how you would like your poll to appear and click the "Looks Good… Publish It" button.
Seed Link
This button should be used for anything you have not written.
If you find an article from another source (CNN.com, Washingtonpost.com, local news, etc.) you would like to post on your column, "seed a link" to Newsvine. You can make the first comment on your discussion thread and invite others to comment on your column.
How much text can I borrow from an article I am seeding to Newsvine?
Use as little text from the original article as possible to orient the reader to its nature.
By copying too much, you are depriving other sites of traffic (and in some cases, are also violating our Copyright Policy). The best thing to do is to write your own description.
As an alternative, you can highlight the first few sentences (or first paragraph) and highlight it as from the original source. To do this use click the "quote" button, add the text from the article and click the "/quote" button – this should indent the text and make it grey.
What is my "Watchlist" and how do I use it?
Your Watchlist is a great way to keep track of the topics (tags) or authors you care most about. Rather than having to continually go to tag pages or columns to see if there's anything new, simply click the green "Watch" button next to the tag or author to add to your Watchlist. The number in parentheses denotes the number of new articles related to that particular tag or author. When you click an item with new articles in your Watchlist you'll notice the new items have a green indicator arrow. To remove an item from your Watchlist, simply click the small "-" button to the right of the item you would like to remove. More information is available on the Watchlist Help Page.
What Is 'Vineacity', and how do I improve mine?
"Vineacity" is a measure of one's overall level of contribution to Newsvine. Since users come in all forms and levels of interactivity, we've come up with a simple, yet powerful way to convey – at a glance – the relative productivity and credibility of Newsvine Users. By using Newsvine regularly and judiciously, your Vineacity should increase over time naturally. For a detailed description of the components of Vineacity, click here.
How do I become friends with another Newsvine user?
Click the "Friends" button in the black navigation bar near the top of the page. From this page you can send friend requests to existing members of the Newsvine community and people who do not have a Newsvine account. You can also accept or deny friend requests sent to you ("Received Friend Requests").
You can also elect to "track comments" from users in your Friends list. If you choose to track a friend's comments, you will be notified in your conversation tracker of every comment that friend leaves around the site.
If I have a lot of friends who are good writers, how can I give them all Newsvine accounts?
Newsvine is built upon the efforts of independent writers and other contributors. We want to reward you for bringing more great contributors into the Newsvine community. For each and every person who signs up as a result of either receiving a Vine Invite from you or credits you as the referrer upon registration, you will receive a 10% referral bonus on any content they create as long as you're both active Newsvine users. See our Invite Your Friends page for more details.
Am I responsible for the behavior of friends I invite to Newsvine?
Yes. We depend on your integrity and wisdom in choosing others to bring into the community. If you invite unsavory characters into Newsvine, your account can be affected. We are reasonable folks, so an offense or two is understandable, but a pattern of bad invites can lead to the deletion of your account.
Groups
Some people prefer to participate in smaller groups with their friends, colleagues, or others who share common interests. Newsvine now provides threetypes of Groups:
Self-governed "Public Groups"
In Public Groups, all articles published by members are viewable at the group's front page (http://yourgroupname.newsvine.com). Only group members, however, may publish to the group and non-members must request access in order to join.
Examples might be a "green" group discussing environmental issues or a "food" group discussing urban cuisine.
...Show Me How...
Self-governed "Private Groups"
Private groups are just like Public Groups except all content is hidden from non-members. Private Groups may still choose to list their group in the Newsvine Groups Directory so that others may find it and request access, but all articles, seeds, discussions, and member lists are always hidden.
Private Groups are great for discussing sensitive topics or organizing groups of friends or colleagues around subjects that are only interesting to them.
...Show Me How...
Private discussions with friends
When you just want to send a few friends an article to discuss, you can use a Friend List. Creating a Friend List is as easy as typing in a few e-mail addresses or Newsvine usernames. Instead of mailing stories around and trying to have multiple discussions over e-mail, host your private discussions on Newsvine where they can be better organized.
...Show Me How...
Can a private group ever be made public?
No. Discussions that happen in private groups are considered private forever, so it is not possible to transition a Private Group or any Private Group Discussions and make them public.
If I seed some articles privately to a Friend List and then later go back and add someone new to the Friend List, will this person have access to the conversations that occurred before they joined the Friend List?
Yes. Adding someone new to an existing Friend List gives them retroactive access the conversations already seeded to that Friend List.
If I seed something to a Private Group, will the seed appear in the Private Seeds & Articles module on my column page?
No. That module, if you configure it to be visible, displays private articles and seeds that are published to Friend Lists only.
If I read an interesting seed or article on the front page of Newsvine, and I'd like to have a private discussion about the seed or article with a couple of my friends, is this possible?
Yes. Just scroll down to where the conversations begin, and you'll see a tab labeledStart New Friend Discussion. Select this tab, and you'll be presented with the option to either (a) start a conversation with all of your friends or (b) start a conversation with any of your current Friend Lists.
Can content be removed from a Group by an Admin, if it does not belong?
Yes. Group Admins can remove content from the Group by clicking the small 'trash' icon in the toolbar provided on the Group's homepage. This will only remove the piece of content from the Group (i.e., the article or seeded link will still be available on the user's column and elsewhere around Newsvine such as tag pages, etc.).
Can I change my domain name or display name?
It is important to the integrity of Newsvine that people are held accountable for the things they say. For this reason, we do not allow users to change their domain or display names without the approval of Newsvine Staff. If you have good reason for wanting to change one of these values, please contact us directly {link}.
Does Newsvine offer local or regionalized news as well?
Absolutely. Newsvine currently supports 450+ regional domains around the world, including countries and metro-regions, and the list is growing all the time. Check to see if you're covered by typing in the name of your city or country in the Region text field in the upper-right corner of the screen. Alternatively, you can click the dropdown arrow to manage your regions. Regions can also be navigated to directly. For example, "http://seattle.newsvine.com". You can also view tag-specific articles in a regional domain by using the same methodology described above for searching for topics (for example, "london.newsvine.com/business" yields all business news occurring in the London metro area).
Do you offer RSS feeds or javascript feeds?
Absolutely. On almost every page of the site, in the lower left corner, you'll see the "Feeds" module. Use the RSS feeds to watch Newsvine pages through your favorite newsreader. Use the JSS (javascript) feeds to add Newsvine content directly into your own blog via a JS include file. More information on inserting Newsvine content into your existing blog is available at our JSS Help Page.
Can I use Newsvine logos and buttons to direct my readers to my Newsvine column?
Yes. You're welcome to use Newsvine artwork found on the Logos & Identity Page in any non-commercial, non-lame capacity. Please exercise judgment and care in your use of these files. Additional uses include screensavers and wallpaper.
Who owns the content I produce on Newsvine, both through seeding and writing articles?
You own and retain all rights to your works published on Newsvine. By publishing that material on Newsvine, you grant us a license to use that material. Please see the User Agreement for more information.
How do I get paid?
Newsvine works hard to sell advertising around the site so that everyone can benefit from contributing. You will receive 90% of the display advertising earnings from your own domain (e.g. "yourname.newsvine.com"). Ad earnings are based on traffic to your articles and seeds. The other 10% will go to whoever referred you to Newsvine. If no one referred you to Newsvine, the other 10% will be used to offset the cost of bandwidth, upkeep, and improvements to the site. The revenue you earn will be proportional to the traffic you generate.
When are my earnings available for redemption, and how long does it take to process?
Earnings are available for redemption 45 days after the end of the month in which they were earned (e.g., August earnings become available on October 15). Payments are processed on the 5th and the 20th of each month (or the nearest business day).
REPORTING ABUSE
What is the Code of Honor?
The Code of Honor is a short set of guidelines you are expected to follow to be a positive contributor to the Newsvine community. The Code of Honor exists in addition to the User Agreement and was created as a convenient way to remind people to respect each other and to make Newsvine a place of collaboration. You are encouraged to help other members of the community abide by the Code of Honor by politely referencing the Code when deemed necessary.
I see an item on the site that should be removed because it is false or otherwise inappropriate. What can I do?
If you see an item on Newsvine that is inappropriate, please click the "!" symbol and select the reason for removal. A minimum number of complaints must be received for an item to be pulled down. If you believe that you are the victim of plagiarism, please visit our Copyright Policy and file a formal complaint.
Can I get into trouble for submitting false abuse reports?
Yes. We take abuse reports seriously and false reports can negatively impact your account.
OTHER QUESTIONS
please send us an email
{LINK}
Nothing in my comment was abusive or insulting. Goodness! So many extreme comments with #@#@# signs, etc and no reproofs there.
My language has been civil and I try to stay on topic. I don't call names - and if the word baloney is disallowed - well, you need to remove much of what is on the vine.
I'm writing here because I don't want to question you on the threads where I feel it is more open. Just asking for your thoughts.